Richconnect Wiki

Getting started

Enter your first name, last name, email address and a password of at least 12 characters. Confirm your email using the link we send you, then sign in to open your first location and its inventory. If a location owner creates your account, sign in directly with your email address and the password they give you.

Locations and items

If you have access to several locations, select the one you want to work in. Search the inventory by item name or SKU. With permission to add items, enter a name, a unique SKU and the packaging units you use. A new item starts with zero stock.

Packaging units and stock

Set how many packs fit in a carton and how many pieces are in a pack using positive whole numbers. If a carton holds pieces directly, set the number of pieces per carton. The stock view separates closed cartons, closed packs outside cartons and loose pieces. The calculated total counts the contents of each package once.

Factors are locked while this item has stock.

For example, a carton holds four packs of six pieces each. One closed carton, one separate closed pack and two loose pieces total 32 pieces. After you open the carton, the same 32 pieces are now in five closed packs and two loose pieces.

Recording stock movements

• Stock receipt. Open the item at the right location. Enter the quantity and choose the physical unit you received.
• Write-off. Choose the physical unit you took out, enter a quantity within the available stock for that unit and give a reason.
• Open a carton or pack. Enter how many to open. Richconnect moves the contents to the next unit in the same transaction and keeps the total number of pieces the same.
• Count correction. Enter the quantities you actually counted for each packaging unit and give a reason. Richconnect records the differences together.

Movement history

Open the item’s history to see the location, time, account, reason, quantities before and after the movement, and the conversion factor used at the time.